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If there is any contradiction between what the English language version of the Terms says and Japanese language version says, then the Japanese language version shall take precedence.
Service of “Payvent” and “Payvent Hub” (hereinafter referred to as “this Site”) (hereinafter referred to as “this Service”) is operated using the platform provided by Urbs inc. (hereinafter referred to as “we,” “us,” and “our”). This Service, which is used for events held in Japan and abroad, is provided based on the following Terms of Service for events (hereinafter referred to as “these Terms”).
These Terms define the providing condition of This Service and the relationship of rights and obligations between registered users (hereinafter referred to as “Users”) and us. To use this Service, you must agree to these Terms, after reading the full text of these Terms.
We offer a place where third-party promoters and participants complete Transactions and settle payments. We do not participate in the actual Transactions between promoters and participants. Therefore, when Transactions are concluded, contracts shall be established between promoters and participants. In addition, even if there are disputes between event promoters and other members or Users or between Users (which includes refunds when events are canceled), the disputes shall be resolved between the parties, and we shall not take any responsibility.
Payment processing service for members and Users in our “payvent” is provided by Stripe and is subjected to Stripe Connect Account Agreement (which includes Stripe Terms of Service and collectively referred to as “Stripe Services Agreement”). By agreeing to these Terms or continuing Transactions as Users in this Service, Users agree to be bound by Stripe Services Agreement (which may be modified by Stripe at any time, in that case, which includes the modified items). As a condition to entitle this Site to provide payment processing service through Stripe, members and Users agree to provide us with personal information and accurate and complete information regarding the members' business and allow this Site to share the concerned information, and the transaction information related to the use of members and Users of payment processing services provided by Stripe.
We prohibit the use of this Service for the following categories of businesses and business practices (hereinafter collectively referred to as “Prohibited Businesses”). Almost all categories of businesses in the following Prohibited Businesses are defined as Prohibited Businesses by the usage policy of the credit card industry or the requirements of the financial institutions and financial service providers with which Stripe and we are affiliated. When you as promoters are unsure whether Registration candidates' businesses fall under Prohibited Businesses, or if you have any questions regarding the application of these requirements, please contact us.
By registering with this Service, members shall agree not to use this Service for the settlement related to the following categories of businesses, business activities, or business practices.
Credit counseling, refund, credit repair businesses, mortgage reduction services; leasing and finance products, securities brokers
bail bonds, chain mail, cashing, payment facilitation services, collections agencies, money, commodity exchange, remittance businesses, money transfer, and fund service businesses
Virtual currency that may be monetized, resold, converted to physical or digital products and services, or used outside the virtual world (such as Bitcoin); the act of selling the monetary value of electronic money issued by the issuer of the electronic money by anyone other than the issuer
Music, movies, or software that is sold ,distributed, or accessed without permission to the author or copyright holder; any product or services that infringe the trademarks, patents, copyrights, trade secrets, or proprietary or privacy rights of any third party; use of Stripe and our intellectual property without permission; use of Stripe and our name or logo including use of Stripe trade and service marks inconsistent with the Stripe Marks Usage Agreement, or in a manner that otherwise harms Stripe or the Stripe brand; any action that implies an untrue endorsement by or affiliation with Stripe
Brand and designer goods that are unauthorized to sale or resale, counterfeit goods; goods or services that are illegally imported or exported; counterfeit money; marijuana and related businesses, weapons and ammunition, or toxic, flammable, or radioactive materials
Services such as but not limited to lotteries, net games, contests, lottery tickets; match forecasts or odds-making; penny auctions
Cigarettes sales (including cigarettes and electronic cigarettes); non-face-to-face or MOTO (mail order and telephone order); age-limited products or services; contact lenses; seals; worker dispatches; drug sales sites; sales of goods and services that are illegal under the laws of the buyer's location
Agencies that create dissertations on behalf of customers
Pornography and other obscene materials (including, literature, imagery, and other media); websites offering any sexually-related services (including, prostitution, escorts, viewing, live chat, and the like); international marriage brokerage businesses (mail-order bride)
Investment opportunities or other services that promise high rewards
Buyer clubs; membership clubs; businesses based on rebates; guarantee companies and extended guarantee companies that offer members maximum rebates or special incentives through original purchases; fraudulent acts; member stores offering giveaways, lotteries, or contests to make customers goods or services purchased; member stores of up-selling businesses
Aggregators aiming at obfuscating the origin of funds by such as receiving or settlement agents
Drug paraphernalia (including syringes)
Bankruptcy lawyers; intensive booking services; travel agencies; travel clubs; aviation; cruise ships; credit card and identity theft protection; prepaid telephone cards; telephone services and mobile phones; delivery and transport brokers; sales of telecommunication equipment and telephone instruments; pocket bells; pagers; mobile phones, chain sales; business opportunity related sales; timeshare programs; door-to-door sales; negative response marketing; technical support of personal computers; services related to supernatural powers and spirits (including fortune tellers and products that profess better fortune or amulets); information fees for home trading, and the like; survey fees of programs (detective agencies, and the like) that mentioned how to apply for low-interest rate credit cards; detective work; flash marketing; employment placement businesses; products for which transfer and resale are prohibited (mileage cards, point cards, and membership cards, and the like); sales of wigs; agent services for purchasing; any businesses determined to pose high financial risks or legal liabilities, or violate card network or bank policies; any businesses or organizations that engage in, encourage, promote or celebrate unlawful violence or physical harm to persons or property: any businesses or organizations that engage in, encourage, promote or celebrate unlawful violence toward any race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic
Outbound telemarketing that offers free gifts, giveaways, lotteries, or contest admissions to solicit for making customers purchased goods or services at telemarketing companies; outbound telemarketing that receives telephone calls by postcards or similar mailing means (paired with catalogs or media marketing) at telemarketing companies; inbound telemarketing that includes upselling at telemarketing companies; selling goods and services on behalf of third parties at telemarketing companies
Drugs whose effects are unclear (including, but not limited to, anti-aging tablets, nutritional supplements for sexual intercourse, diet-related tablets, and the like)
Sale of social media-related activities such as Twitter followers, Facebook likes, YouTube views, Instagram followers, and the like
Sale of legal substances designed to mimic the same effect as illegal drugs
Sale of in-game currency unless the merchant is the operator of the virtual world
Use of services unintended by Stripe and us or prohibited by Terms of Service of Stripe and us
Use of Stripe principally as a virtual terminal (e.g., making payment by manually inputting card information); selling expensive products and services; member stores located outside Japan; acts of evading chargeback monitoring; acts of sharing cardholder information with other member stores to cross-sell goods and services
C2C service excluding Stripe Connect
Financing for goods listed in the banned member store list (Including methods of constant wins of gambling and goods that are more likely to be used for crimes)
Embassy, foreign consulate or other foreign government
Donations and donations to individuals
Living things (Animals)
Industrial waste treatment, water purifiers, waste disposal machines, health appliances, and the like
What we determine to be ineligible
Members shall not do any acts of the followings to use this Service.
Members, in relation to this Service, shall treat confidentially the non-public information that we disclosed and asked for members to treat confidentially, without our prior written consent.
We shall be permitted to recommit part or all the operations specified in these Terms, and the like to third parties.
We may post advertisements that are deemed appropriate on this Site. Even if the advertisement posted on this Site causes damages to members, Users, and so on, and third parties, we shall not take any responsibility.
We shall be entitled to arbitrarily change these Terms and the like., and shall be entitled to define provisions that complement these Terms, and the like. The provisions to change or complement these Terms and the like shall take effect when the contents are posted on this Site designated by us. In this case, members and Users shall comply with these Terms and the like after the change.
Even if it is determined that any article or part of these Terms and the like is invalid or unenforceable under the Consumer Contracts Act or other laws and regulations and the like, the remaining parts of rules which the remaining provisions of these Terms and the like and some of them are determined to be unenforceable shall continue to be fully effective.
On this Site, promoters make an electronic settlement for membership fees and tickets for the events they host. The
event contents, the maximum number of participants, and the price will be decided by promoters or event managers. In
addition, the amount displayed on this Site is the tax-included price.
If you wish to make electronic settlement for Event dues and tickets, after confirming and agreeing to Terms of Service
prescribed by this Service, after the application procedure is completed, the transactions are concluded when the
electronic settlement completion e-mails are sent, and at that time, the sales contracts shall be concluded between the
promoters of the event related to the event fees or tickets and the persons who applied for the tickets. We shall not
take any responsibility for the unfinished payment of Event dues or the inability, the delay in receiving tickets, or
damages and the like caused by the concerned delay due to the reasons (which include errors in the information sent
during the electronic settlement procedure) that shall be attributable to participants themselves.
Participants shall directly contact promoters and event managers regarding the contents of the events, and we shall not
In the case of refunding the electronically settled payment on this Site, we shall make a refund through the credit card
companies used for the electronic settlement. In that case, the fee provided in the preceding article will be deducted.
The fees and tickets settled electronically are not permitted be resold to third parties and not permitted be provided
to third parties for resale. In violation of this, when it is found that the fees and tickets have been resold or
provided to third parties, we may void the fees or tickets concerned and may not allow the refund of the payment and
participation in the events. In addition, at our discretion, we may suspend the use of the account used to pay the fees,
purchase or obtain tickets. We shall not take any responsibility for problems caused in the case of purchasing tickets
or paying Event dues at sites other than this Site and other stores.
We will collect personal information if we carry out the purposes in the followings. Collection of personal information shall be limited to a reasonably necessary range, and at your discretion, shall be that you express to provide your personal information. If you do not wish to provide your personal information, or if you do not agree to use it for updated purposes, please be aware in advance that this Service may not be available.
We shall request you to provide your e-mail address, and so on (hereinafter referred to as “User Information”) through this Service usage procedure, and shall obtain names, e-mail addresses, and other personal information deemed necessary by the promoter (hereinafter referred to as “Participant Information Required by Event Promoters”) from the participants through the input form for the participants that the event promoter creates as necessary on its event page. In addition, payment of dues and purchase of paid tickets require the use of payment processing service provided by Stripe, so it is necessary to register personal information in accordance with the regulations of Stripe and us. In addition, credit the card information is not held by us; it is stored by Stripe.
We need you to provide personal information (name, e-mail address, phone number) necessary to answer your inquiries.
We may collect information on access status to this Service and how it is used. This includes the following information:
User information is used to provide this Service as set forth in paragraph 3-2, and may also be used for other purposes as set forth in paragraph 3-3.
The specific purpose of using User Information related to the service providing of this Service is as follows:
The purpose of use other than the above paragraph 3-2 is as follows:
We, for the provision of this Service, provide event promoters and business partner companies with your personal information of including User Information held by us and Participant Information Required by Event Promoters, for any of the following purposes. We and event promoters and business partner companies independently manage personal information provided to event promoters, or business partner companies, in addition to us:
Users may request the stop of the use of all or part of the user information by performing the prescribed settings of this Service. In this case, we shall immediately stop using it in accordance with our regulations. Also, depending on the item of User Information, its collection or use is the premise of this Service, so we shall stop the collection only when Users withdraws this Service according to our prescribed method.
In User Information, we do not provide personal information to the third party without obtaining Users’ consent in advance, except when disclosure is permitted based on the Personal Information Protection Law and other laws and regulations. However, this is not the case in the following cases:
When Users asks to disclose the personal information based on the Personal Information Protection Law, we shall disclose it without delay after confirming that it is the request from Users. (If the personal information does not exist, we shall notify that effect.) However, this does not apply if we are not obligated to disclose due to the Personal Information Protection Law and other laws and regulations. In addition, please be aware that we shall charge a fee (1000 yen per case) for the disclosure of personal information.
When we are asked by Users, (1) to correct the content of the personal information on the basis of the Personal Information Protection Law by reason that it is not true, and (2) to stop use it on the basis of the Personal Information Protection Law by reason that it is handled beyond the range of the purpose of use announced preliminarily or that it is corrected by false or other unauthorized means, we shall conduct necessary surveys without delay after confirming that the request is from the use, based on the result, we shall correct the content of the personal information or stop to use it and notify that effect to Users.
Based on a rational reason, if it is decided not to correct or not to stop to use it, we shall notify that effect.
When we are requested deletion of Users’ personal information from Users, and if we determine that we need to respond to the concerned request, after confirming that it is the request from Users, we shall delete it and notify that effect.
When we are not obligated to correct or stop to use it under the Personal Information Protection Law or other laws and regulations, the provisions of the preceding two paragraphs shall not apply.
Users’ personal information is password-protected for privacy and security. In addition, for security when your information is transmitted, technical measures are taken to prevent the loss, change, damage, etc. of personal information such as encrypting input information using SSL (Secure Socket Layer). However, in general, data transmission via the Internet is not assured one hundred percent (100%) secure. Although we do our best to protect the personal information of Users, we may not guarantee the complete security of the information provided as a service of this Site. Please be aware in advance.
In the following cases, we do not take any responsibility for the act that the third party obtained your personal information provided to us, for any reason other than those specified in the above,“4. Shared use of personal information" and “6. Provision for the third party”:
When you have any comments, questions, complaints, or other inquiries regarding the handling of User Information, please contact the inquiry desk below:
2F 1-1-21 Toyozaki, Kita-ku, Osaka-shi, Osaka 531-0072, Japan
Urbs inc. The contact: Osaki
We shall review the operational status regarding the handling of User Information appropriately and strive for continuous improvement, and may change this Policy as necessary. We shall notify you by e-mail if we make any changes. However, in the case of a change in content that requires the consent of Users under laws and regulations, the consent of Users shall be obtained by the method prescribed by us.